Dog & Cat Vets in Chichester

## Summary Vetsy is an online veterinary service offering video appointments (with live chat also mentioned) for dogs and cats, with written prescriptions and an aftercare/action plan provided after the call. Ownership (independent vs corporate group) isn’t stated in the available information. Recent reviews repeatedly describe: prescriptions and written consultation notes arriving by email straight after the appointment, vets assessing pets both verbally and visually over video, and follow-up contact to check recovery in at least one case. ## Services - Online veterinary consultations via video call. - Live chat with a vet (mentioned as an option alongside video calls). - Review of owner-sent photos/videos before or during the appointment. - Written prescriptions sent by email after consultation (where appropriate). - Aftercare/action plan provided after the call. - Clinical history can be forwarded to an in-person (“brick and mortar”) clinic if needed. - Appointment changes/cancellations handled via email. - Emergency guidance: their FAQ directs owners who can’t book or who have an emergency to contact named out-of-hours providers (including Arun Veterinary Group / South Downs Emergency Vets, Veteris Emergency Vets, and The Lighthouse Vet A&E hospital). ## Pricing - Online consultation advertised at **£39** (“instant advice, treatment, and prescriptions”). ## People - **Fiona (vet)**: mentioned in a review for a video appointment assessing an English Bulldog, with a prescription and aftercare plan completed “in minutes.” - **Charlotte (vet)**: repeatedly described as taking time to listen and explain clearly; one reviewer says she followed up afterwards to check their pet was recovering well. She’s also credited with identifying issues during an elderly dog’s video consultation and issuing a prescription for medication. ## Reviews **Google rating: 5 stars from 91 reviews.** “Themes below are drawn from the latest written reviews available to us.” - Video consults described as thorough, including “verbal and visual” assessment over the call. - Medication prescribed following online assessment (ear problems/infections and other ongoing issues are mentioned). - Fast written follow-up: prescription and consultation copy emailed “straight away,” and an aftercare plan produced quickly. - Value compared with in-person clinics is a repeated point, with reviewers explicitly comparing costs and consultation experience.

## Summary Downland Veterinary Group is described in recent feedback as a busy veterinary practice where owners can get advice by phone and help that leads to noticeable improvement (for example, one owner reported their cat was “feeling better” after care). In the latest reviews available, people repeatedly point to staff being “courteous and understanding,” and “patient and kind,” including for ongoing clients (one reviewer mentions being with the practice for 18 months). Ownership (independent vs corporate group) isn’t stated in the information provided. ## Services Based on the information available (primarily recent reviews), owners mention: - General veterinary care resulting in improvement in a cat’s condition (details of treatment not specified). - Phone advice (“Always on the end of a phone for advice.”) ## Reviews **Google rating: 4.6 stars from 205 reviews.** **Themes below are drawn from the latest written reviews available to us.** - Reports of pets improving after treatment (e.g., a cat “feeling better”). - The practice being “busy,” but still providing a “first class experience.” - Staff described as “courteous and understanding,” and “patient and kind.” - Ongoing support between visits via phone advice.

## Summary AlphaPet Management Services Ltd (trading as AlphaPet Veterinary Clinics) is a veterinary practice that, based on the information available, sees both small animals and at least some exotics. Recent reviews repeatedly highlight (1) help provided at short notice for a dog, (2) detailed guidance during a tortoise pre‑hibernation check from a vet who keeps tortoises herself, and (3) calm, step‑by‑step support when handling arrangements after a pet dog died at home, including clear explanations throughout. ## Services Services and case types specifically mentioned in the available information include: - **Exotic pet care:** tortoise **pre‑hibernation health check**, with owners reporting they “learnt a lot.” - **Dog care:** support for a dog needing help **at short notice**. - **End-of-life support / after-death arrangements:** handling what was needed after a dog **passed away at home**, with staff explaining the process from start to finish. ## People - **Unspecified vet (exotics):** A reviewer notes the vet **keeps tortoises herself**, and described her as knowledgeable during a pre‑hibernation check, with the owner saying they learned a lot. - **Reception team (unnamed):** Mentioned for **calmly handling arrangements** after a dog died at home and **explaining everything with compassion from start to finish**. ## Reviews **4.8 stars from 112 reviews.** The written reviews available to us are all 5-star and include both brief praise and specific examples of care. “Themes below are drawn from the latest written reviews available to us.” - **Short-notice help:** one review describes a dog being helped “today (at short notice).” - **Clear explanations and compassionate handling during bereavement:** staff “handled everything so calmly” and “explained everything…from start to finish” after a dog died at home. - **Exotics knowledge in practice:** a tortoise pre‑hibernation check where the owner reports learning a lot, and notes the vet’s personal tortoise experience.

## Summary AlphaPet Management Services Ltd (trading as AlphaPet Veterinary Clinics) is a multi-site practice (one review mentions an additional part-time branch surgery). Recent reviews describe the clinic handling urgent injury cases and follow-ups, including treatment for a cat bite abscess and assessment/treatment after a dog was mauled. Owners mention vets who take time to manage pain first so a full exam can be done, and an evening phone call to check on a patient after being sent home with medication. ## Services Based on the latest available reviews, the clinic is described as providing: - Assessment and treatment for **cat bite abscesses** (including handling a frightened, painful cat calmly and gently). - **Urgent injury care** after an animal attack, including a **full physical examination** and checking for fractures/internal damage. - **Pain relief/injections** to allow examination when an animal is too distressed to tolerate handling. - **Medication to take home** (“drugs” mentioned) and **scheduled rechecks**. - **Follow-up phone calls** after treatment (an evening check-in was specifically mentioned). ## People - **Claire (vet)**: Mentioned for being **calm and gentle** with a cat in pain from a bite abscess, helping a scared cat tolerate the visit. - **Ben (vet)**: Mentioned for prioritising **pain control first**, then completing a thorough exam once the dog settled; owners also noted the clinic phoned later to check progress. ## Reviews **4.5 stars from 426 reviews.** Themes below are drawn from the latest written reviews available to us. - **Calm handling of anxious or painful cats**, with owners noticing gentleness during examinations. - **Serious bite/attack injuries assessed carefully**, with pain relief given so a full examination could be completed. - **Aftercare follow-up**: an evening call to check on a dog after treatment was specifically noted. - **Mixed signals in one low-star review**: a 1-star rating is paired with text saying they have “always been happy” with treatment.

## Summary Companion Care (Chichester) Ltd trading as Vets4Pets describes itself as a **locally owned practice** and says it’s a **modern, well‑equipped clinic** based inside a Pets at Home store. The website emphasises on-site facilities (including **in‑house lab testing, digital X‑ray and ultrasound, and separate dog/cat wards plus an isolation unit**) and states it provides **emergency cover** with out‑of‑hours information. In the latest reviews available, owners give concrete examples of **fast triage after an accident** (a puppy checked over immediately after being hit by a car) and **clear explanations** of problems “in a way that is easy to understand.” One detailed review also describes **prompt, compassionate care** during a rapidly developing, severe illness (a dog with an abdominal tumour, with the team keeping the owner informed and helping with paperwork). A minority view sharply disagrees, describing the practice as “all for the money… not the care.” ## Services From the practice website, services and capabilities include: - **Emergency cover** and published **out‑of‑hours arrangements** (provider listed on the practice site: The Lighthouse Pet Hospital). - **Diagnostics on site:** in‑house laboratory testing (biochemistry, haematology, electrolytes), blood pressure monitoring, **ECG**, **echocardiography**, **digital X‑ray**, **dental X‑ray**, **ultrasound**, and Tonopen eye pressure testing. - **Surgery and hospital care:** operating theatre with general anaesthesia, soft tissue surgery, **orthopaedics** (including cruciate surgery, fracture repair), ear surgery, and an **in‑patient hospital ward** with separate dog/cat wards and an isolation unit. - **Dentistry** (including dental imaging). - **Medical care and clinics:** nurse clinics, weight clinic, nutritional advice, medication and prescriptions (including written prescriptions on request). - **Preventive care:** microchipping and health plans (payment plans are also mentioned in reviews as helping cover parasite prevention and annual boosters). - **Species seen (per website):** dogs, cats, rabbits, and small mammals; rabbit medicine/testing and small mammal medicine/surgery are listed. - **Travel documentation (per website):** Pet Passport / Animal Health Certificate services, including Fit to Fly letters and rabies serology tests. ## People - **Donna** (role not explicitly stated; described as handling administration): mentioned in a review for **helping the owner through the paperwork process** after the loss of a dog. - The wider team is described (in one detailed review) as keeping the owner **informed with good communication** across reception, vets, and administrative staff during an urgent, emotional case. ## Reviews **Google rating: 4.4 stars from 297 reviews.** **Themes below are drawn from the latest written reviews available to us.** - **Quick help in urgent situations:** one owner says their puppy was checked immediately after being hit by a car, with further advice given. - **Communication and explanations:** a long‑term client describes staff explaining problems clearly and being consistently helpful over many years, across cats, rabbits, and a dog. - **End‑of‑life/critical illness support:** one review details compassionate, prompt care and frequent updates during a dog’s rapidly progressing abdominal tumour, including help with paperwork afterwards. - **Mixed views on money vs care:** one reviewer alleges the practice is driven by money rather than care, contrasting with other reviews describing professionalism and support.