Companion Care (Chichester) Ltd T/A Vets4Pets

Companion Care (Chichester) Ltd trading as Vets4Pets describes itself as a locally owned practice and says it’s a modern, well‑equipped clinic based inside a Pets at Home store. The website emphasises on-site facilities (including in‑house lab testing, digital X‑ray and ultrasound, and separate dog/cat wards plus an isolation unit) and states it provides emergency cover with out‑of‑hours information.

In the latest reviews available, owners give concrete examples of fast triage after an accident (a puppy checked over immediately after being hit by a car) and clear explanations of problems “in a way that is easy to understand.” One detailed review also describes prompt, compassionate care during a rapidly developing, severe illness (a dog with an abdominal tumour, with the team keeping the owner informed and helping with paperwork). A minority view sharply disagrees, describing the practice as “all for the money… not the care.”

Services

From the practice website, services and capabilities include

• •Emergency cover and published out‑of‑hours arrangements (provider listed on the practice site: The Lighthouse Pet Hospital).
• •Diagnostics on site: in‑house laboratory testing (biochemistry, haematology, electrolytes), blood pressure monitoring, ECG, echocardiography, digital X‑ray, dental X‑ray, ultrasound, and Tonopen eye pressure testing.
• •Surgery and hospital care: operating theatre with general anaesthesia, soft tissue surgery, orthopaedics (including cruciate surgery, fracture repair), ear surgery, and an in‑patient hospital ward with separate dog/cat wards and an isolation unit.
• •Dentistry (including dental imaging).
• •Medical care and clinics: nurse clinics, weight clinic, nutritional advice, medication and prescriptions (including written prescriptions on request).
• •Preventive care: microchipping and health plans (payment plans are also mentioned in reviews as helping cover parasite prevention and annual boosters).
• •Species seen (per website): dogs, cats, rabbits, and small mammals; rabbit medicine/testing and small mammal medicine/surgery are listed.
• •Travel documentation (per website): Pet Passport / Animal Health Certificate services, including Fit to Fly letters and rabies serology tests.

People

• •Donna (role not explicitly stated; described as handling administration): mentioned in a review for helping the owner through the paperwork process after the loss of a dog.
• •The wider team is described (in one detailed review) as keeping the owner informed with good communication across reception, vets, and administrative staff during an urgent, emotional case.

Reviews

Google rating: 4.4 stars from 297 reviews.

• •Quick help in urgent situations: one owner says their puppy was checked immediately after being hit by a car, with further advice given.
• •Communication and explanations: a long‑term client describes staff explaining problems clearly and being consistently helpful over many years, across cats, rabbits, and a dog.
• •End‑of‑life/critical illness support: one review details compassionate, prompt care and frequent updates during a dog’s rapidly progressing abdominal tumour, including help with paperwork afterwards.
• •Mixed views on money vs care: one reviewer alleges the practice is driven by money rather than care, contrasting with other reviews describing professionalism and support.