Arun Veterinary Group Ltd – Vets in Chichester
Clinic Overview
Arun Veterinary Group Ltd is a veterinary practice group established in 1972. The practice highlights dual accredited hospital and emergency status, with 24-hour emergency contacts and out-of-hours hospitalisation alongside routine care such as repeat prescriptions, referrals, and end-of-life support. Recent feedback continues to point to strong urgent-care access, compassionate support during difficult visits, and a calmer setup for cats in the waiting room.
Services
- •24-hour emergency support and out-of-hours care: The practice lists 24-hour emergency contacts and out-of-hours hospitalisation. Recent reviewers describe prompt help for unexpected urgent visits and bringing injured birds in outside normal hours.
- •Hospitalisation and ongoing treatment: Reviews mention pets being monitored closely, with the team trying to keep a dog at home where possible but admitting him when extra support was needed, along with regular updates through the day and night.
- •Routine and continuing care: Website information includes repeat prescriptions, referrals, and end-of-life care. Recent reviews also mention planned consultations and compassionate support when a rabbit was put to sleep.
- •Facilities and access: Owners mention a separate waiting-room area for cats, and one reviewer notes free parking for around 10 cars in front of the building.
Pricing
Published prices suggest the clinic sits above average, based on a partial sample of comparable services. Review feedback on cost is mixed: some owners praise the team for confirming prices and risks during treatment, while lower-rated reviews criticise the price of take-home medication and say costs were not always made clear in advance, including one reported charge of £41 for a tube of cream.
People
Recent reviews specifically praise Charlotte and Ashley for their kindness and compassion during an end-of-life visit, and Hannah, Jack, and Eleanor are also singled out positively. Owners also regularly compliment the reception staff, veterinarians, vet nurses, and out-of-hours team for being friendly, caring, knowledgeable, and good at keeping them updated.
Reviews
Arun Veterinary Group has a 4.6-star Google rating from 230 reviews.
- •Many recent reviewers describe the team as friendly, professional, caring, and attentive, with clear explanations during consultations.
- •Urgent and out-of-hours care remains a strong theme, including help with injured birds and supportive management of unexpected illness with regular updates during hospital stays.
- •Compassion during difficult moments stands out in positive feedback, including a warmly reviewed rabbit euthanasia visit and praise for how staff make pets feel settled.
- •Negative feedback is less common but includes complaints about reception manner, communication and record-keeping during one wildlife emergency, and pricing clarity for medication.
