Vetsy – Vets in Chichester
Clinic Overview
- Recent reviewers consistently describe the video consultations as thorough, with pets assessed both verbally and visually rather than treated as a simple advice-only chat. - Fast written follow-up is a repeated theme, with prescriptions, consultation notes and aftercare plans said to arrive by email straight after the appointment. - Several reviews mention successful help with ear problems, ear infections, tummy issues and ongoing health concerns, including medication being prescribed after the consultation.
Vetsy is an online veterinary service for dogs and cats, offering video appointments, with live chat also mentioned as an option. Written prescriptions and an aftercare plan are sent after consultations where appropriate, and clinical history can be forwarded to an in-person clinic if needed. Ownership isn’t stated in the available public information.
Services
- •Online consultations: Video appointments for dogs and cats, with vets assessing pets verbally and visually during the call. Live chat is also mentioned as an option.
- •Remote case review: Owners can send photos or videos before or during the consultation to support assessment.
- •Prescriptions and follow-up information: Written prescriptions can be emailed after the appointment where appropriate, along with a written consultation summary and aftercare or action plan.
- •Examples mentioned by reviewers: Recent reviews mention support for ear problems, ear infections, tummy issues, ongoing medical concerns, and assessment of an elderly dog, with medication prescribed following the consultation.
- •Admin and onward care: Appointment changes or cancellations are handled by email, and clinical history can be sent on to a bricks-and-mortar practice if needed.
- •Emergency guidance: The FAQ directs owners who cannot book or who have an emergency to named out-of-hours providers including Arun Veterinary Group / South Downs Emergency Vets, Veteris Emergency Vets, and The Lighthouse Vet A&E hospital.
Pricing
A very limited amount of published pricing suggests the clinic may sit below average on price, but this is based on very few comparable services. The advertised online consultation price is £39. Recent reviewers also describe the service as affordable and cheaper than local in-person vets.
People
- •Charlotte (vet): Reviewers describe Charlotte as clear, empathetic and thorough, particularly in video consultations involving ongoing issues, ear infections and an elderly dog’s assessment. She is also mentioned as following up to check on a pet’s recovery.
- •Fiona (vet): Mentioned in a recent review for a video consultation with an English Bulldog, where the reviewer praised her professionalism and said the prescription and aftercare plan were completed quickly.
Reviews
Google rating: 5.0/5 from 91 reviews.
- •Recent reviewers consistently describe the video consultations as thorough, with pets assessed both verbally and visually rather than treated as a simple advice-only chat.
- •Fast written follow-up is a repeated theme, with prescriptions, consultation notes and aftercare plans said to arrive by email straight after the appointment.
- •Several reviews mention successful help with ear problems, ear infections, tummy issues and ongoing health concerns, including medication being prescribed after the consultation.
- •Value for money stands out strongly, with reviewers repeatedly comparing the service favourably with local in-person practices on both cost and overall experience.
