AlphaPet Management Services Ltd t/a AlphaPet Veterinary Clinics

AlphaPet Veterinary Clinics in Chichester is part of IVC Evidensia and appears to operate as a multi-site practice, with one review mentioning a part-time branch surgery in Birdham. Recent feedback highlights urgent injury care and follow-up, including treatment for a cat bite abscess and assessment after a dog was mauled. Owners also mention calm handling, pain relief to allow a full examination, and an evening phone call to check on a patient after treatment.

Services

• •Urgent injury assessment and treatment: Reviews describe the clinic seeing pets promptly after serious incidents, including a dog brought in after being mauled and a cat with a painful bite abscess.
• •Examinations for painful or distressed pets: Owners mention vets taking a calm approach and using pain relief first when needed so a full physical examination could be completed properly.
• •Treatment and medication: Recent experiences include injections for pain relief, checks for fractures or internal injury, treatment of bite wounds, take-home medication, and booked rechecks.
• •Routine consultations for dogs and cats: Reviews also mention general vet appointments where pets were examined thoroughly and owners found the explanations clear and informative.
• •Aftercare and follow-up: One owner specifically mentions an evening phone call from the clinic to check how their dog was doing after treatment.

Pricing

No published pricing information is currently available for this clinic.

People

• •Claire (vet): Praised for being calm and gentle with a scared cat in pain from a bite abscess.
• •Ben (vet): Mentioned for prioritising pain relief first, then carrying out a thorough examination after a serious dog attack.
• •Ivan (vet): Named by one owner as the vet looking after both their dog and cat.
• •Reception team: Recent reviews describe receptionists as kind, friendly, and welcoming.

Reviews

4.5 stars from 428 Google reviews. Recent feedback is mostly very positive, with particular praise for both the clinical team and front-desk staff.

• •Owners regularly mention a friendly, welcoming reception team and a generally kind manner from staff.
• •Several reviews praise calm handling of anxious or painful pets, especially cats that might otherwise struggle with examination.
• •The clearest clinical examples involve urgent injury care, including pain relief, a full examination after the pet had settled, take-home medication, and follow-up contact later the same day.
• •One 1-star review includes wording that says the owner has “always been happy” with treatment, so it does not read like a typical negative complaint.